Frequently Asked Questions
Everything you need to know about our stationery and fashion accessories.
What is the standard shipping time for international orders?
International orders typically arrive within 7 to 14 business days, depending on the destination and customs processing times.
Are your fountain pen inks safe for all luxury writing instruments?
Yes, our high-quality inks are pH neutral and water-based, specifically formulated to be safe for all standard fountain pens and calligraphy tools.
What is your return policy for accessories and lifestyle products?
We offer a 30-day return window for unused items in their original packaging. Please note that opened ink bottles cannot be returned for hygiene and safety reasons.
Do you offer gift wrapping for special occasions?
Every Ferris Wheel Press product arrives in our signature custom-illustrated packaging, making them ready for gifting without additional wrapping needed.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.